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Online Shopping Terms & Conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

This website is owned and operated by PetsLoyal2Vets. All orders and purchases made through the order and checkout pages of this website shall be subject to these Online Shopping Terms and Conditions. All transactions through PetsLoyal2Vets Online Store will appear on your statement as PetsLoyal2Vets.

PetsLoyal2Vets may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect to prices and availability of items. All prices listed on this website are in U.S. dollars and all charges will be processed in U.S. dollars.

PetsLoyal2Vets will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, PetsLoyal2Vets will not be responsible for any delays in or lost deliveries which are beyond its control. If goods are not available or there is a delay in shipping PetsLoyal2Vets will notify its customers within 5 business days.

Once Payment has been received and processed, goods will be shipped. All orders will have a delivery tracking number to ensure safe delivery and are subject to the freight company’s timings and terms and conditions.

Reasonable efforts are taken to ensure the accuracy and integrity of information and related materials provided by PetsLoyal2Vets on this Web Site, but PetsLoyal2Vets is not responsible for misprints, out-of-date information, technical or pricing inaccuracies, typographical or other errors appearing on this Web Site. Information and related materials are subject to change without notice. This Web Site and all information and related materials it contains are provided “AS IS.” PetsLoyal2Vets makes no representation or warranty whatsoever regarding the completeness, accuracy, currency, or adequacy of, or the suitability, functionality, availability, or operation of this Web Site or the information or materials it contains. By using this Web Site, you assume the risk that the information and materials on this Web Site may be incomplete, inaccurate, out of date, or may not meet your needs and requirements.


PetsLoyal2Vets is committed to protecting your privacy. This means that we do not distribute, rent, or sell any of your personal or order information. When you browse through our site, we collect information on the efficiency and working of our website. This information includes the number of times a web page is accessed, the browser used, and paths taken when moving through the site. Any information that we collect from you will be used to improve and personalize your shopping experience and all information is stored in a secure manner.

We use a cookie to track your basket during your visit. You may experience trouble when using our site if you do not have cookies enabled. If you have your privacy settings set to high or are blocking cookies you will not be able to create an add to basket. You can check your cookie setting in Internet Explorer via the Tools > Internet Options > Privacy. Our site requires a medium setting.

We must cooperate fully with any law institution should a situation arise where our information can be of assistance.

All areas of our site that request sensitive information, such as personal and credit card information, are protected by a Secure Sockets Layer (SSL) of 256-bit encryption through PayPal. This means that the information that is sent to and from our server is encrypted. If someone was to intercept your information they would not be able to interpret it.

Shopping Cart

Items will remain in the cart for 30 minutes. If the item is not purchased within this time then the basket will be refreshed. Returning items to the basket once refreshed will depend on the availability of the item.

Payment Options

PetsLoyal2Vets/store accepts all major credit cards through PayPal. All prices are in U.S. Dollars.  PetsLoyal2Vets only ships within the continental United States

Cancelled/Declined Orders

Your order can be changed or cancelled at any time before your order is completed and you have submitted it.

We reserve the right to cancel an order and/or to place a stop on online orders if:
(a) your order is not accepted at the time of checkout; or
(b) we believe (or reasonably suspect) that your order is fraudulent or you have otherwise breached these Web Site terms and conditions.

(c) Because we use the United States Post Office to ship items and keep the cost down, it is your responsibility to ensure a correct name & address information is submitted when placing an order.


PetsLoyal2Vets will email you a purchase receipt when payment is processed so you can reprint the email for your records. Because PetsLoyal2Vets is a non-profit organization, there is no sales tax charged.


PetsLoyal2Vets does not accept returns for pens and wrist bands once shipped.

PetsLoyal2Vets is not responsible for incomplete, misspelled words or incorrect shipping information. If it has been determined the shipping information was incorrect and your purchase is returned, you will be charged an additional fee to reship.


Your use of this Web Site is at your sole risk. To the extent permitted by law, we exclude all express or implied conditions or warranties of any kind, including any warranty that the material on this Web Site will be reliable, accurate or complete, or that your access to this Web Site will be uninterrupted, timely or secure. In particular, we do not warrant the reliability or accuracy of card information or that material accessible on or through this Web Site will be free from errors, viruses, worms or other harmful code.

We are not liable to you or to any other person for any loss or damage (including any other form of indirect or consequential loss) either in negligence, other tort, breach of contract, breach of warranty or for any other reason or cause whatsoever, arising out of or in connection with Online purchases or use of this Web Site, including any loss or corruption of data, interference with or damage to your computer or any interruption, delay or failure in this Web Site. These exclusions only apply to the extent permitted by law. Our liability to you in contract, tort (including negligence), under statute or otherwise, will be reduced by the extent (if any) to which you caused or contributed to the loss or damage. This clause will apply even after this agreement has ended.

Where legislation implies any condition or warranty that cannot be excluded in these Web Site terms and conditions – Online purchases, we limit our liability for breach of any such implied conditions or warranties to the replacement of the goods or re-supply of the services (or costs thereof).

You also agree that by using this site, you release and hold harmless, PetsLoyal2Vets, its board of directors, directors, volunteers, sponsors and agents from any and all liabilities, losses or otherwise from any and all legal actions or claims.

PetsLoyal2Vets is a registered 501(c)(3) non-profit organization registered with the state of Minnesota as Pets Loyal 2 Vets and with the Internal Revenue Service as Pets Loyal 2 Vets.  EIN# 46-2001674

P.O. Box 1895
Burnsville, MN 55337